HOW CAN I ORDER A HEADPIECE WITHOUT TRYING IT ON?
Eva has over 14 years' experience designing, fitting and making hats & headpieces and has a really good sense of what style is appropriate for what occasion and what works with a particular outfit and personality.
Eva often works over the phone and through email with clients she has never met in person with great success. It can help for Eva to receive a photo of your wedding dress or special occasion outfit and she might need to know your head size and hair colour (so that elastics and headbands blend in properly). Contact Eva to start a custom order.
SOME HEADBANDS SEEM HEAVY. IS IT COMFORTABLE TO WEAR?
Some of our crowns are richly embellished. We will add 2 small metal hair combs to ensure extra support for headbands that are heavier. The weight of each product is written in the product description.
I HAVE A LARGER HEAD SIZE AND HEADBANDS ARE USUALLY TOO TIGHT.
Usually most headbands are in one size that fit a standard head size and they are comfortable to wear. Eva can make you a looser headband, with no extra cost! Please let her know of your request.
DOES MY HEADPIECE INCLUDE A HAT BOX?
All of our headpieces are beautifully packaged in a hardcover luxury hat box. Box will protect your hair accessory from dust and sunlight.
I WOULD LIKE TO ORDER A HEADPIECE AS A GIFT TO MY LOVED ONE
Consider purchasing our gift card, allowing your loved one to select their preferred headpiece. Gift cards are valid for one year from the date of purchase and start at 50€.
If you'd rather choose the accessory yourself, here are some suggestions:
- Think about the occasions she might wear the headpiece to. Is it for a special event, everyday wear, or a particular celebration?
- Pay attention to the color of jewelry she typically wears (gold/silver).
- Consider her style and how bold she is with her outfit choices. We offer both casual and statement headpieces.
- Black is often a safe color choice that many people love.
HOW DO I RENT A HEADPIECE?
We offer a lovely range of headpieces for rent in Estonia. To check availability, please reach out to us via email or our contact form. The rental period is 5 days, and we'll ensure timely delivery for your event. Customers are responsible for return shipping, which can be done through Smartpost, Omniva, or DPD parcel machines to Lembitu Coop in Tartu.
A refundable safety deposit of 100€ will be charged. Deposit will be returned right away in full upon receiving the item in good condition. Depending on the bank's processing time, it can take anywhere from 5-10 business days to show up on customer's bank account. Our terms and conditions will be sent to you via email.
Every item is handmade and will take up to 2 weeks to make. In our busy season the production time is up to 3 weeks.
Shipping in Estonia:
Takes 1-2 days.
Takes approximately 7-20 days.
Available Now Headpieces:
We have a small selection of headpieces ready-made and they will be shipped within 24 hours.
DO I HAVE TO PAY TAX?
International order may be subject to customs fees which your country's customs office will charge direct to you. Eva Oherjus Design OÜ is not VAT registred and will not collect any extra tax.
CAN I RETURN MY ORDER?
We understand shopping on the internet is difficult! We have provided good quality photos and videos of each product. We hope you are happy with your purchase, but if not, we ask that you send your item back within 14 days of you receiving the item. Read more about refund policies here:
We hope you understand that customized hats and headpieces can't be returned but Eva will do everything in her power to make the piece perfect for you– we will take a lot of pride in our attention do detail.
IS MY PAYMENT SECURE?
Absolutely. This is a Shopify web store with their full security backing.
We will never give out your personal information to any third party.
I STILL NEED HELP!
Call or email Eva with all your questions about your order. She aims to respond within a day.